About Us.
Starting or growing a Non-Emergency Medical Transportation business involves much more than purchasing a vehicle and finding passengers. From business setup and credentialing to pricing, operations, marketing, private-pay clients and transportation contracts, every decision can affect your ability to build a sustainable NEMT company.
Safe Travels Consulting helps new and established NEMT business owners develop a clear strategy for moving forward.
Led by entrepreneur and NEMT business consultant Tommy Green, our consulting team works with transportation business owners across the country who want practical guidance instead of trying to figure everything out on their own.
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Whether you're preparing to launch your first vehicle or looking for ways to generate more revenue from an established operation, we're here to help.
You Bought the Vehicle. Now How Do You Build the NEMT Business?
One of the biggest challenges in NEMT isn't simply becoming operational. It's figuring out how to consistently generate profitable trips.
Many new operators enter the industry believing Medicaid broker transportation will provide all the business they need. Broker relationships can be valuable, but they don't have to be your only strategy.
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We help NEMT owners think beyond a single source of trips and develop a more diversified approach to revenue.
That can include opportunities involving:
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• Private-pay transportation
• Wheelchair transportation
• Stretcher and gurney transportation
• Hospital discharge transportation
• Rehabilitation facilities
• Assisted living communities
• Skilled nursing facilities
• Dialysis and recurring appointments
• Senior transportation
• Healthcare facility relationships
• Airport and long-distance transportation
• Broker and transportation network opportunities
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Our goal isn't simply to help you start an NEMT company. It's to help you understand how to build a real transportation business.
Private-Pay NEMT Can Change the Way You Grow
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If your NEMT company depends entirely on brokers to send you trips, someone else has significant control over your pricing, volume and customer relationships.
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That's why private-pay strategy is an important part of the business-growth conversations we have with NEMT owners.
Safe Travels Consulting can help you evaluate your market, identify potential customer segments, improve your online presence, develop facility outreach strategies, establish pricing, and create a plan for generating more direct transportation inquiries.
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Private-pay growth doesn't happen simply because you own a vehicle. You need a strategy for putting your company in front of the people, families and organizations actively looking for transportation.
NEMT Consulting for Every Stage of Business
Don't know where to begin?
Our consultants can help you understand the steps involved in launching an NEMT business, including business formation, vehicles, insurance, licensing, operations, pricing, credentialing considerations and preparing to acquire customers.
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Already Operating?
If you already have vehicles on the road but aren't generating the trip volume or revenue you expected, the conversation changes.
We can help you evaluate your current strategy and identify opportunities involving marketing, private-pay transportation, healthcare relationships, broker opportunities, pricing, lead generation and expansion.
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Expanding Into a New Market?
Growing into another city or state introduces an entirely new set of questions.
Our consulting team can help you research the market, understand potential requirements, evaluate revenue opportunities and develop an expansion roadmap.
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Work Directly With an NEMT Consultant
Sometimes you don't need another video, Facebook post or generic checklist.
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You need someone to look at your business, your market and your goals and tell you what you should be working on next.
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Our one-on-one NEMT consultations are designed to give you direct access to an experienced consultant who can help you identify priorities, answer questions and develop actionable next steps.
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Instead of spending weeks searching online and receiving conflicting information, you can sit down with someone who understands the NEMT business.
Build Your NEMT Business With Hands-On Support
The $7,500 NEMT Accelerator Program
Starting an NEMT company can quickly become overwhelming. You may know you want to enter the industry, but figuring out what to do first—and what comes next—can mean spending countless hours researching licensing, insurance, vehicles, operations, credentialing, marketing and how to actually find customers.
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The $7,500 NEMT Accelerator Program was created for entrepreneurs who don't want to figure out the entire process alone.
Instead of simply giving you information, Tommy Green and the Safe Travels Consulting team work with you to develop a roadmap for your NEMT business and guide you through the critical stages of getting your company positioned for launch and growth.
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More Than an NEMT Course
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For entrepreneurs who want a higher level of guidance, we offer our $7,500 NEMT Accelerator Program.
The Accelerator is designed for clients who don't simply want information—they want our consulting team working alongside them as they move through the process.
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The program includes weekly consulting sessions, a customized roadmap, licensing and insurance guidance, operational setup assistance, a digital marketing foundation, a 90-day action plan and ongoing support.
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If you're serious about getting your NEMT business moving and want structured, hands-on assistance, the Accelerator may be the right fit.
There is a major difference between learning about NEMT and having experienced consultants helping you apply that information to your business.
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The Accelerator provides a higher level of support through four weekly consulting sessions, a customized business roadmap, licensing and insurance guidance, operational setup assistance, digital marketing foundations, a 90-day action plan and ongoing email support.
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You'll leave each consulting session with actionable next steps so you know what your priorities should be before the next meeting.
Build the Business—Not Just the Transportation Company
Prefer to Learn at Your Own Pace?
Not every entrepreneur is ready for private consulting.
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That's why Safe Travels Consulting also provides educational resources that allow you to learn and implement strategies at your own pace.
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NEMT Courses
Get structured training covering important aspects of launching, operating and growing an NEMT business.
You don't have to figure out the NEMT industry by piecing together information from social media, videos, forums and conflicting online advice.
Our NEMT Courses provide structured education designed to help new and existing transportation business owners better understand the different parts of building and growing an NEMT company.
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Learn at your own pace while gaining practical knowledge you can apply to your business.
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Our course topics include areas such as:
• Starting and understanding an NEMT business
• Choosing and understanding NEMT vehicles
• Pricing your transportation services
• Building your NEMT brand
• Marketing and generating customers
• Funding and business growth
• Google Business Profile and online visibility
• Creating a stronger foundation for your company
Not everyone needs one-on-one consulting immediately.
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If you're comfortable learning independently and implementing what you learn, our courses provide an affordable way to start building your NEMT knowledge before investing in more personalized assistance.
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And when you reach a point where you need advice specific to your company, market or goals, Tommy Green and the Safe Travels Consulting team are available for one-on-one consulting.
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NEMT Guides
Need help with a specific part of the business? Explore our NEMT guides and resources for practical information you can reference as you build.
Practical NEMT Guides You Can Use When You Need Them
Sometimes you don't need an entire course. You need reliable information about a specific part of starting or growing your NEMT business.
Our NEMT Guides are designed to give entrepreneurs practical resources they can reference as they work through important business decisions.
Whether you're still researching the industry, preparing to launch, working through credentialing, or trying to improve an existing operation, our growing library of NEMT resources can help you better understand your next steps.
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Build Your Own NEMT Resource Library
Our guides cover important areas of the NEMT business and allow you to focus on the subjects most relevant to where you are today.
Use them to:
• Research before investing in an NEMT company
• Better understand startup requirements
• Prepare for credentialing
• Learn important NEMT terminology and processes
• Avoid common startup mistakes
• Prepare questions before meeting with a consultant
• Make more informed business decisions
• Continue learning as your company grows
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Start With a Guide. Get Help When You Need It.
Our guides are a great option for entrepreneurs who prefer a lower-cost, self-guided approach.
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But every NEMT company is different. Your state, market, vehicles, services, customers and growth goals can change what you need to do.
When a guide isn't enough, Tommy Green and the Safe Travels Consulting team can work with you directly through our consulting services.
You don't have to purchase the highest level of support on day one. Start with the resources that fit where you are today and move into consulting when your business requires more personalized guidance.
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Thinking About Starting an NEMT Business?
Download Our FREE eBook: Top 5 Reasons to Own an NEMT Company
Not sure whether the Non-Emergency Medical Transportation industry is right for you?
Start with our FREE eBook, “Top 5 Reasons to Own an NEMT Company.”
This quick guide introduces you to the business opportunities within NEMT and some of the reasons entrepreneurs are exploring the industry.
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Learn more about the growing need for reliable medical transportation, different types of customers NEMT companies can serve, private-pay opportunities, building relationships with healthcare organizations, and the potential to create a transportation business that serves an important need in your community.
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Start Your NEMT Journey for FREE​
Before investing in a vehicle, course, consultant or business setup, educate yourself about the industry and decide whether NEMT fits your goals.
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Download the eBook, learn more about the opportunity, and when you're ready to take the next step, Safe Travels Consulting can help you turn your idea into an actionable business plan.
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Download Our FREE eBook: Top 5 Reasons to Own an NEMT Company
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If you've been researching how to start a Non-Emergency Medical Transportation business but aren't sure whether NEMT is the right opportunity for you, start here.
Safe Travels Consulting created the FREE “Top 5 Reasons to Own an NEMT Company” eBook to help aspiring entrepreneurs take a closer look at the NEMT industry before making major business decisions.
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Starting any company requires time, money, planning and commitment. NEMT is no different. Before purchasing a vehicle, applying for credentials or investing heavily into your new company, you should first understand why the industry may represent an interesting business opportunity and whether it aligns with your goals.
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Our free eBook gives you an introduction to some of the reasons entrepreneurs are exploring the NEMT industry.
Why Are Entrepreneurs Looking at NEMT?
Every day, people need transportation to medical appointments, rehabilitation, dialysis, hospitals, healthcare facilities and other important destinations.
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For some passengers, using a traditional rideshare service or standard vehicle isn't practical. They may use a wheelchair, require additional assistance, need an accessible vehicle or simply need a transportation provider that understands the importance of dependable medical transportation.
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That's where NEMT companies can play an important role.
The industry brings together transportation, healthcare, customer service and entrepreneurship.
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For the right business owner, that combination can create an opportunity to build a company that provides a needed service while pursuing multiple potential sources of business.
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Our free eBook will introduce you to this opportunity without overwhelming you with every detail of launching a company.
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There Is More to NEMT Than Medicaid Trips
One of the first things many new entrepreneurs hear about NEMT is Medicaid transportation.
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While Medicaid and transportation brokers are an important part of the industry, they aren't the entire NEMT business model.
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Depending on your services and market, NEMT companies may also pursue opportunities involving private-pay customers, families, hospitals, rehabilitation centers, assisted living communities, skilled nursing facilities, senior communities and other healthcare organizations.
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Understanding this distinction is important.
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At Safe Travels Consulting, we encourage entrepreneurs to think about building a transportation business, not simply acquiring a vehicle and waiting for someone else to provide trips.
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Your business model, market, pricing, services, marketing strategy and relationships can all influence the direction your company takes.
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The free eBook gives you a starting point for thinking about NEMT from an entrepreneur's perspective.
Getting Ready for NEMT Credentialing?
Know What to Prepare Before You Start Applying
Credentialing is one of the areas where new NEMT business owners can quickly become overwhelmed. It's easy to hear about Medicaid, transportation brokers and healthcare contracts and immediately start submitting applications.
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But being ready to apply is just as important as finding somewhere to apply.
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Our “Top 10 Things Before Credentialing for NEMT Companies” guide was created to help NEMT entrepreneurs understand what they should be thinking about before beginning the credentialing process.
Don't Rush Into Credentialing Unprepared
One of the biggest mistakes an NEMT entrepreneur can make is treating credentialing like a simple online application.
Transportation networks, brokers and other organizations may want to know much more about your company than your business name and contact information.
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Depending on the opportunity and your location, you may need to prepare business documentation, insurance information, vehicle records, driver documentation, training records, operating information and other materials.
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Requirements vary by organization and market, which is why preparation matters.
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The goal of this guide is to help you start thinking about those requirements before you're in the middle of an application wondering what you're missing.
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Credentialing Is Only One Piece of Your NEMT Business
Getting credentialed does not automatically mean you'll receive the amount of business you need.
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Approval also doesn't replace the need for a strong overall business strategy.
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At Safe Travels Consulting, we encourage NEMT owners to think about credentialing as one potential revenue channel within a larger business plan.
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Your company may eventually pursue a combination of:
• Medicaid and broker transportation
• Private-pay customers
• Healthcare facility relationships
• Hospital discharge transportation
• Assisted living communities
• Rehabilitation facilities
• Skilled nursing facilities
• Recurring medical transportation
• Wheelchair transportation
• Other direct transportation opportunities
The stronger your overall business foundation is, the better positioned you may be to pursue different opportunities as your company grows.
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Are You Actually Ready to Apply?
Before spending hours completing applications, ask yourself:
Is my business properly established?
Do I understand the requirements in my market?
Is my insurance appropriate for the transportation services I plan to provide?
Are my vehicles properly documented?
Are my driver records organized?
Do I have the policies and procedures I may need?
Do I understand which brokers or networks actually operate in my service area?
Do I know whether they're currently accepting transportation providers?
Do I understand the rates and operating requirements before signing an agreement?
What is my strategy if credentialing takes longer than expected?
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These are the types of questions NEMT owners should be considering before making credentialing their entire growth strategy.
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Prepare Before You Pursue the Opportunity
Our Top 10 Things Before Credentialing resource is designed to help you approach this stage of your NEMT journey with better questions and a clearer understanding of what may be ahead.
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It's particularly useful for entrepreneurs who have moved beyond simply researching NEMT and are beginning to prepare their companies for broker, Medicaid or other transportation opportunities.
​Instead of blindly submitting applications, start by understanding what your company may need to have in place.
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Need More Than a Guide?
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If you've reached the point where you need assistance specific to your company, state or credentialing opportunities, Safe Travels Consulting also offers professional NEMT credentialing and consulting services.
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Our team can help you evaluate your current readiness, identify potential gaps, organize your approach and determine appropriate next steps.
A guide can help you understand the process.
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A consultant can help you apply that knowledge to your specific NEMT business.
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If you're serious about moving toward credentialing, start with the guide—and when you're ready for more personalized support, our consulting team is here to help.
"We learned so much and now operate our business much more efficiently..."
Lisa S.
